I think that this debate about how local shopping streets will change overtime has much to do with similar ideas expressed in conversations dealing with ethnic families moving out of living spaces in neighborhoods and the face of neighborhoods changing overtime. Local shopping streets in the past were comprised of lines of small businesses that provided local residents with every type of product that they needed or would need in the near future, and more. These shops were run by locals who knew the neighborhood and whose social interaction added to the charm and social fabric of these neighborhoods. These types of local shopping streets have since diminished and been replaced by big chain stores that have taken the the personal feeling out of shopping that small businesses work to preserve. They are also being replaced by the evolution of technology because it is becoming easier for people to eliminate the need to actually physically go to a store and buy items they need faster and more efficiently. The price of this efficiency, of course like in every human aspect that efficiency affects, is the loss of a human element. I think that the changing face of local shopping streets is completely inevitable because of how much technology is becoming interwoven with almost every aspect of our lives. I think that this issue relates back to the conversation the class had in the past where we discussed the meaning of diversity, and one point that was brought up was that even though the old fabric of the neighborhood becomes replaced, the “new” residents and new businesses become the diverse group of the future of the neighborhood, so to speak. The individual aspects that are seen as new and changing in the neighborhood will become the “old” aspects of the neighborhood in the future.

Evolution of the Shopping Street

Change in general is an inevitable process. Everything and everyone is constantly evolving and adapting to external and internal pressures, which sometimes creates a positive outcome and other times not so much. In the case of local shopping streets, change cannot be stopped. Technology is constantly evolving and continuously becoming a more central part of our lives. As we learned a couple of weeks ago in our trip to Civic Hall, services are being created that simply did not exist before. Along with high tech products comes a change in aesthetic. As described in Global Cities, Local Streets, “cheap” stores that once were popular on Orchard Street were replaced with “vintage” shops with exposed brick walls. Rents are increasing due to a variety of factors, leading to the closing of many immigrant shops.

Technology has caused a shift in the appearance and operation of physical stores. Many companies are labeling themselves as “tech companies” instead of traditionally labeling themselves after what they actually produce, such as pizza. However, technology (the internet) has created an entirely online shopping street where products are often offered for cheaper. This obviously does not bode well for store keepers as they are competing with global companies that have more resources. The only real ways a business can compete with such an entity is to offer a completely unique product, experience or environment or enter the online realm as well. Yelp as well as Twitter and Instagram can be vital for a business. These platforms can be used to gain a following and hopefully make the store more hip and trendy, creating more revenue.

Retail chains are another huge factor in the decrease of “mom-and-pop” shops. Due to changes in zoning laws and the allowance of government Kmart and Target have infiltrated the city. I usually avoid these chains like the plague but I have to own up to occasionally buying a pint of “Ben and Jerry’s” at Target when it is five dollars. The price is too good to pass up, but everytime I make this choice instead of going to a local ice cream shop I support a corporation with a vast amount of resources and connections and the ability to drive local businesses out of the neighborhood.

Overall, the future is not looking very bright. Some hope lies in the willingness of shoppers and storeowners to work with each other. This can be difficult as many people, especially immigrants, are distrustful of the government (rightly so) and sometimes each other. Perhaps if the BID (business improvement district) focused more on the preservation of local landmark businesses instead of trying to transform a neighborhood into the next Orchard Street, the “authenticity” of NYC would not disappear so quickly.

Local Businesses

Local shopping streets are usually the face of a neighborhood. Local shopping streets some see as a relic of a past age that has been made obsolete with the advancement of technology and the growing popularity of online shopping. With the forces of gentrification in full swing and more and more ethnic communities being forced out due to gentrification many local shops have since followed suit and have closed down. While more and more local businesses close down, big chain stores have been expanding. While these big chain stores offer their customers more convenience and lower prices local customers feel a sense of lose with this change.

In Global Cities, Local Streets: Everyday Diversity from New York to Shanghai, the authors state “ When local shops change from one type to another, longtime residents and user experience a wrenching sense of loss. They have lost their “moral ownership” of the street, a sense of belonging that goes beyond legal property rights, and is based on a deep identification with culture of the space”. Local long time customers feel comfortable in their local shops because its all they know and when they see the local shops they care for so deeply being taken away and the changing neighborhood, they feel as though they are being pushed out of their own city. The city their parents and grandparents grew up in and they are being forced out and replaced.

I personally don’t feel that local businesses will not die out because they offer something that chain stores and online shopping don’t and that is human interaction. I believe with local businesses lagging far behind the chain store’s in terms of adapting and applying new technology they have lost a lot of business. However with the increasing technological proficiency of each new generation local businesses will adapt to the new technology and gain a lot of ground. Especially because they actually care about there customers and their customers care about them. While technology continues to advance and destroy the normal person-to-person interactions that permeated our society I believe local businesses become a bastion for human social interaction.

Shopping Shaping New York City’s Future (Week of 4/8)

Right in the beginning of the reading, the author(s) describe local shopping streets as being more significant than just places for economic exchange, which I thought was the main idea of the film we watched in our last class. “Local shopping streets express an equally important need for social sustainability and cultural exchange.” Unfortunately, because I think larger corporations have more power in New York City, I think that change on local shopping streets in inevitable. With more big businesses replacing local/privately owned businesses, the city loses money. However, what is even more unfortunate is that with the loss of local shopping stores and businesses, there is also a loss of diversity in the area, which to me, changes the authenticity of the area and the face of the neighborhood. When people cannot find the produce or things they need because the stores they used to shop at all went out of business, those people might be tempted to leave. Change on local shopping streets seems like an effect of gentrification.

What good is affordable housing or attainable work for middle and lower-middle class people if they cannot find affordable places to shop? More importantly than that, people want to feel safe and have a sense of community in the place(s) that they live, work, and shop. However, with the growth of online commerce and retail chains, I am afraid that more local shopping streets and neighborhoods in New York City will become more homogeneous and foreign. Every street will start to look the same, lined with the same big brand name stores, and the people working in these stores will be unfamiliar. The close community relationships we saw in the film last class will cease to exist. In addition, the city not only loses diversity, it loses a safe places to be, the convenience of many different specialized stores, and the social aspects of local shopping streets. We are a co-dependent species. This means that we literally need each other for survival, not just physically, but mentally. We need social interactions to simply keep us sane.

Another point the reading brought up, which I would have never thought of, is that local shopping streets are important to the environment of the city, which is something we might discuss further in our final class project. Local shopping streets are “walkable and bikeable marketplaces that offer easy access to, and redundancy of, basic supplies.” Local shopping streets can contribute to decreasing carbon emissions and more efficient energy use. Last time I checked, Amazon still requires some sort of electronic device to place the order, cardboard and plastic to package the order, and a mode of transportation to deliver the package. Hypothetically, lets say I want to order three pairs of shoes online. I receive them in the mail, try them on at home, choose one pair, and then send the other two back in the mail. What I have done is increase carbon emissions (and other harmful substances from car exhaust) by three times! I recently read a statistic that in Germany alone, every third online order is returned (I don’t even want to consider the statistic for how many orders are returned in New York City). This amounts to more than 250 million return packages per year. What this really translates to is extra deliveries requiring more energy, releasing more toxic chemicals in the air. It is literally better for the planet for us to purchase via local shopping streets!

Media, social communications, and new technologies that offer people innovative ways of learning about, discussing, and purchasing products threaten local shopping streets. This definitely relates to the last unit because advancing technologies (I guess Civic Tech can be considered a threatening force to local shopping streets) and the economy of the city are related to how New York City will shop in the future. Local businesses are important, especially in the city, because they are a medium for upward social and economic mobility. They directly affect rents because the “economic devalorization/revalorization of [the area reflect] the global capital flows.” When local residents own their own businesses, they not only give themselves the opportunity to climb the social and economic ladders, but they introduce social capital into the community. Social capital can be a large driving force in social and economic mobility because the networks and relationships among the people in the area can create opportunities for local residents and shoppers. This allows the city to function effectively and benefit the local economy of the city as well. Unfortunately, when large corporations replace local businesses, these opportunities and possible connections are not so available. The reading also introduced the idea of moral ownership, as best described in Fulton Street. Fulton Street, “one of the nation’s largest African-American communities quickly succumbed to gentrification and like a terminal illness, the effects of gentrification in Fulton Street are still present today. However, the reading noted that African-American communities “have often been owned by outsiders, in many cases ‘middle-man minorities’ such as Jews and late Koreans.” This also complicates the idea of moral ownership. Who does the community best represent? It is an “authentic” community if other minorities own it? Is it fair to the majority of the community?

Another idea that I enjoyed learning about in this reading was the evolution of the “hipster,” which we touched upon when learning about Williamsburg and Greenpoint. However, from this reading, I think I have a deeper understanding of how the arrival of hipsters can change the ecosystem of a community and open the gates of gentrification. They not only affected affordable housing, but also affordable shopping. When an area is gentrified, property value increases, new people move into the area, and the community looks like an entirely different place. The reading explained how this is a process, and granted it takes years, but I am sure that living or experiencing the gentrification first hand makes everything feel like it is happening faster than expected. Nonetheless, the new shop owners or stores will supply their products according to the new residents, as well as set their prices according to the average salary of their residents. How much is Chipotle in New York City? I can first-handedly tell you that the Chipotle in upstate Albany is cheaper than that of New York City. That might be a bad example because the city is a tourist attraction, or it could be because the average wage in the city is more than that in upstate.

During the reading, I found my mind straying to a bunch of different desultory topics. However, I was really thinking about how market forces can drive changes in the city. I was thinking of the struggle between the market and the state, which we have mentioned in earlier topics, but I feel like the stress of the market is so great when it comes to this unit that the state is left with little resources or tools to combat it (I hope I am wrong, or do not know enough yet). I think it is important for the state and city government to put a cap on how many big businesses can open in the city and perhaps put a rent freeze or offer some kind of protection for local business owners. This had me thinking of the importance of protecting what is left of “authentic” New York City and if there is a way to bring back authenticity? And in terms of diversity, I think that larger, big, brand name corporations decrease cultural, social, and functional diversity in an area. This is counterintuitive of the future New York City I hope to see.

Media’s Role in Changing Shopping Streets

I think one of the most important things Professor Zukin mentions in her book is the role of the media and the internet in the creation and vitality of certain areas. I think most internet tools end up being very hard to understand in terms of their impact on cities. Yelp can help keep stores in more remote areas busy with customers. It can also open people up to new experiences in taste and culture. However, Yelp is often the scout of a larger gentrifying force. If a bunch of 20 somethings that just moved to a city read about something on Yelp and make a journey to an area to try it, it sets off a chain reaction. (I’ve done this to get Nepalese food in Jackson Heights, but you know , I’m leaving myself out of this) Maybe those millenials fall in love with the “quaint” and “diverse” (using quotes because I would say immigrants and working class don’t look for diversity in their neighborhoods, or at least not what it has come to mean to the gentrifying class) area and want to take a look at the real estate.

I was in Tacos El Bronco in Sunset Park last week. It’s a famous place mostly because of it’s food truck and it’s cheap prices. (The first time I went there was at 3 am walking through Brooklyn and it was a much different experience.) It is a really great place for tacos and basically any other kind of Mexican food. I was visiting after I attended a community board meeting focused on gentrification and homelessness. I saw in the store a mix. There was a lot of Spanish families and couples out to eat, there was some Asian teenagers and some Middle Eastern teenagers. There was also a surprising large number of white hipsterish looking people sitting all around and coming in to pick up. I thought about the future of this place. I know that Sunset Park is on the verge of some huge changes and I wonder how long it will take for Tacos El Bronco to either adapt, (become fetishized and overpriced) close or move. The people who move into the neighborhood will begin telling their friends about this “great little spot” near their “great new place” and it will become a phenomenon. In a few years they’ll be making more money but maybe they’ll have alienated their original base in the community and it will feel like a less vital enterprise. A restaurant that is of the ethnicity of one of the groups of the neighborhood it inhabits is much more important than a purely commercial venture meant to take advantage of economic trends and brands. A Chipotle has no use beyond its seemingly endless supply of burritos, there’s a place for Chipotle, but not a domineering place. New York’s ethnic neighborhoods are being taken over by people who have turned authenticity into something that can be bought. Tacos El Bronco needs to be protected and that means Sunset Park needs to be protected.

Local Shopping Streets

In the past, local shopping streets have always been epicenters of every neighborhood. It was where people went for their everyday needs and it was where people socialized, whether it was just a good morning to an acquaintance met in a local cafe or talking about the weekly gossip with a friend while browsing over the fruit at a grocery store. Shopping streets were not just places where people ran their errands and went home. Local shopping streets “bring together in one compact physical space the networks of social, economic, and cultural exchange created every day by store owners, their employees, shoppers, and local residents” (Zukin, page 4). They are usually safe places where people can interact and feel at home with the people of their neighborhood and are not excluding of outsiders. It’s also usually eco-friendly, with shops being close to residents’ homes and allowing them to walk or bike through the market place and carry their bags home.

The types of stores on local shopping streets usually indicates the class of people that live in the area. Working class neighborhoods usually has small immigrant-owned shops with bright displays and affordable merchandise at low prices to cater to the people who live there while higher end neighborhoods will have more upscale and trendy stores with merchandise of higher prices that entices the more affluent. Changing storefronts is usually a good indicator of gentrification.

Change on local shopping streets is almost always inevitable. Local shopping streets can go through the process of ethnic succession. When a group of one ethnicity starts moving out of a neighborhood, they take their goods with them, leaving the space to the new group of a certain ethnicity that moves in after them, just as the Russian and Eastern European Jews did when the earlier German immigrants moved out of the neighborhood in the Lower East Side. A new ethnic group moving into a neighborhood with stores that represent their ethnicity can also push out a different ethnic group. However, just as you’ve mention in your book, Professor Zukin, sometimes, rarely but sometimes, neighborhoods retain their ethnicity and their charm, such as New York’s Little Italy and Chinatown.

In a similar process, local shopping streets can change through gentrification. As more upscale stores open in a neighborhood, more affluent people are attracted to the area, thus allowing the rents to rise and forcing small shopkeepers to close their stores because they cannot afford to pay the rent to keep their stores open anymore. These shopkeepers have to move their businesses to a different neighborhood with lower rent prices while more upscale stores move into the neighborhood, making the neighborhood more upscale and allowing gentrification to continue.

Just as Professor Zukin wrote in her book, Global Cities, Local Streets: Everyday Diversity from New York to Shanghai, the stability of the local shopping streets depends on the supply chains that bring merchandise to the stores, the demographics of the neighborhood, laws and policies of the state, and media image contributing to a street’s “brand”. A disruption in any one of these can lead to store closings and new store openings, thus changing the local shopping streets. Technological innovation such as online commerce and retail chains has a major impact in all of these aspects. Although there can be some benefits to shopkeepers such as good online reviews bringing in new customers and using technology to manage their inventory, technological innovation has many downsides for small shopkeepers. The ability of resident’s to get all their needs online diminishes the need for many neighborhood stores. Instead of walking over to get a newspaper from a corner newsstand, people can get the news online in their own homes. With huge online clothing retailers, people don’t need to go to clothing stores and can have clothes shipped to their doors. Some grocery stores allow you to order online or call in an order for groceries and have it delivered to your door without even having to leave your house. People don’t have to get their needs locally anymore either. You can order what you want from overseas online and have it shipped to you in a couple of days. One of the benefits of people going to local shopping streets is that the money stays in city. However, with all of this technological innovation, money is leaving the country and going elsewhere to different countries supplying the merchandise. This is a big problem for America that gets a lot of its merchandise from industrial countries like China.

Overall, online retailers who work out of huge warehouses of merchandise can really have negative effects on local shopping centers, especially small mom-and-pop stores. In this day and age, people are having less human interaction and more screen-time. I think that many retailers may have to start moving some of their business online if they want to keep up with the fast-moving, tech-based generation. Those memories of going to a familiar shopping street and feeling at home with shoppers and shopkeepers who know their customers by face if not by name may become just that: memories, a thing of the past.

Small Business, Local Streets

It is difficult to say that gentrification is evitable because the demographics and the cultural and social makeup of a neighborhood is dynamically changing. It may first begin with a group of immigrants starting up a store in a low-income community, both benefiting by lower rents and catering to working class shoppers. As time goes by owners will have children, who will then grow up and climb the social ladder by going to colleges. As children leave, owners have no one else who can take over and the ethnic cluster of parents shops will disappear. Then another ethnic immigrant groups succeed the previous group, creating a different ethnic cluster. However, in recent years, as mentioned in Global Cities, Local Streets: Everyday Diversity from New York to Shanghai, the authors highlight a trend called “super-diversity.” Many neighborhoods no longer cater to the specific group of ethnic community, rather the local shopping street, both shop owners, and its customers, is made up of a diverse group of mostly immigrant individuals. As the neighborhood become more diverse, artist, writers, and other hipsters are attracted to such community. Migration of these groups of people effectively causes development of “Art galleries, boutiques, and cafes,” the ABSs of gentrification as noted in Professor Zukin’s book.
Local shopping streets provide a natural community center for nearby residents, engaging in social interactions as they shop. Nearby stores also provide a convenient place to quickly get things they need either by a walk or bicycle. Most things the residents need – Grocery, dry cleaners, hair salons – are all within minutes away from the residents’ home. However, due to technology, people are more willing to buy cheaper goods from elsewhere with more variety. With the development of e-commerce, such as Amazon, people can order goods that their local shopping stores do not have. With cars, some people are willing to drive to chain retail stores that offer goods that are cheaper prices than their local stores. New York, with its many crowded streets, helped slow down the development of large chains stores because these needed routes for trucks. It was also because New Yorkers lived in smaller apartments with smaller refrigerators that didn’t require bulk purchase for weekly or monthly stock up. But still, large chain stores started making its way into New York City, starting with Kmart and Target. Many large discount chain stores like Target also allow “one-stop shopping” where customers can shop for grocery, school and office supplies, clothes, furniture, and electronics all at once. Whereas individual small stores require their customers to shop regularly, chain stores can afford some loss, buffered by other stores in its chain, as long as they can attract few customers away from local stores. In doing so, slowly but eventually local stores cannot sustain without the few customers and ends up closing down.

Global Cities, Local Streets – Christian Butron

The recent wave of gentrification that has been impacting Brooklyn is not something new to New York or any city. Cities always change. Prosperous cities draw in many immigrants. Immigrants begin making up larger portions of neighborhoods. Current residents feel that their culture and livelihood is being displaced, resulting in them leaving and also causing property values to plummet. Immigrants dominate their respective neighborhoods. Eventually, new immigrants chasing opportunity come in and begin displacing the now entrenched immigrant populations. Decades pass and then eventually, property values plummet so much that it begins attracting hipsters, students, and artists. Hipsters, students, and artists start gentrifying their places of residence. This attracts higher-income residents, raising property values and threatening to displace the immigrants. Though seemingly local in nature, the cycle is part of a much larger global economic cycle that pushes immigrants to certain parts of the world in search of stability and that drives investors to coalesce around certain parts of the world for financial opportunity. Currently, New York City is attracting both large immigration and large gentrification. These conflicting movements are distinguishing themselves in interesting ways.

What is interesting is how differently the movements of the immigrants and the wealthy propagate themselves in cities. As the article Global Cities, Local Streets: Everyday Diversity from New York to Shanghai, puts it: immigrants who come from the Global South populate lower-income neighborhoods while immigrants who come from the Global North populate higher-income neighborhoods. The Global South tends to open businesses built on low-prices and a distinctly ethnic feel, which changes depending on the ethnic makeup of the neighborhood. The Global North tends to open businesses built on high prices and a more homogenized, which is shown in the fact that upscale neighborhoods tend to be similar all around the world. As the article points out, ABCs, or art galleries, boutiques, and cafes, tend to be widespread in Global North neighborhoods.

One can say the Global North is a natural result of globalization and is a representation of multiple cultures, which is why the style is so similar across many borders. However, there is an argument that the Global South better represents globalization in that shops tend to reflect the ethnic character of not only the owner, but the neighborhood and the area around it. For example: the article points out the sandwiches at Ali’s roti shop, which are halal meat wrapped in Indian flat bread, brought to the Caribbean by East Indian migrants. Global South’s shopping streets are unique in each neighborhood, but have their own twists in that they are heavily influenced by their environments. The Global North, on the other hand, tends to force its culture upon places, replacing environments rather than embracing them.

What is also interesting is the somewhat differing and somewhat similar views that both the Global North and the Global South have for the rise of national chain stores. The Global North tends to see these stores as signs of decline since they tend to cater to all income classes, including those with lower income. The rise of these stores in neighborhoods of the Global South tend to be seen as signs of improvement yet at the same time they threaten the livelihood of small businesses who cannot compete with the pricing of the chain stores. The labor practices of these stores tend to be questionable. As a result of these many factors, there is fierce opposition to the proliferation of chain stores in New York from both sides of the aisle. Online stores face similar scrutiny from both sides. Online stores are similar to chain stores in that they typically cater to all incomes for their low prices. Thus, they are looked down upon by the North and are feared by the South. Though the North are generally more accepting of online stores. Online stores are even worse in that they have practically the same negative effects that physical chain stores do just without any possible social interaction.

Overall, I believe change to our shopping streets is inevitable as change to our cities is inevitable. The rise of online stores and more homogenized shopping districts is both unifying the world and isolating those who are not in tune with change.

The Future of Shopping Streets and Local Businesses– Elijah B.

That the phenomenal world is a constant state of becoming is prima facie– we may reasonably assume that shopping streets will in fact change. However, once we have accepted that shopping streets WILL change, it remains to argue how they will change. In the reading, a historical narrative is built in which local shopping streets have recently restructured due to forces of globalization and gentrification. Districts which were once bastions of ethnic homogeneity have become fragmented and diverse as new, more cosmopolitan immigrants of various backgrounds take up residence wherever it is convenient for them to do so– increasing sophistication in communication and transportation technologies has allowed these prospective residents to be freer in their choice of neighborhood and workplace, and contemporary neighborhood and business demographics reflect this shift. Due to these same technological factors, people have become less reliant on their local communities, further increasing the drive to locate based on pragmatism rather than the consideration of self-same sympathies. This population reshuffling directly affects the businesses in any given neighborhood as new interests develop and capture real estate and old, obsolete business is pushed out. Additionally, as new economic and cultural classes develop and expand, notably the Hipster class, neighborhoods must change to accommodate new ways of living and levels of wealth.

Globalization and Gentrification aside, the continual rise of the digital on-demand market and superstore developments put additional pressures on local businesses, as local services become less desirable in comparison to the former, and viewed as limited in comparison with the latter. Thus, unless local businesses can be savvy enough to appeal to an ever-shifting populace and provide unique services, most will drown and sink amidst a sea of alternative, flashier options.

Based upon current trends, the immediate future of the New York shopping district will entail the dismantlement of local stores in favor of economically and politically powerful superstores, and the dissolution of local service businesses in favor of specialized luxury service businesses and on-demand digital service businesses. In an increasingly connected world, people no longer crave direct community as strongly as they once did, and many (including myself) may indeed prefer impersonal yet reliable and efficient shopping experiences over more personal, unreliable, and ambiguous transactions. It may be tempting to decry this trend as a loss of humanity, yet one must consider the increase in time and cost efficiency, quality control, and innovation as counterpoints worthy of consideration. Additionally, though nostalgia and tradition have their appeal, it is simply the case that the modern human has different and less tribal needs than his predecessors, and thus to insist upon values inconsistent with the current zeitgeist is needlessly atavistic.

Local businesses, online commerce, and retail chains

I think the change on local shopping streets is inevitable. In Global Cities, Local Streets: Everyday Diversity from New York to Shanghai, the authors pointed out the ethnic clusters of the local shopping streets. Ethnic clusters don’t last because different ethnic groups might move away from the community or the shopkeepers don’t have any successors to keep the stores going. What is happening today is that a lot of the local shopping streets look very similar to each other even if they are from different countries. There is no longer a concentration of ethnic clusters but instead a very diverse spread of shopping streets. As time passes and as humans grow old or move away, the stores they own will also disappear along with them. In addition, other factors such as increase in rents or big chain stores can push the storekeepers to close the stores. The storekeepers might not be able to paid for the high rent or they have a lost of profits because of the big chain stores acting as competitions.

The effects on local businesses of continued growth of online commerce and retail chains are that local businesses will eventually be closed down. Today, customers want on demand services so even getting dress to go to the local market might be too troublesome for them. Instead, they will rely on online stores, which are one click away to buy anything that they need. In addition, buying things online also comes with shipping so customers don’t even have to carry the things they brought home because these online stores will ship the things they brought right to their doorsteps. Most local businesses specialize in selling identical products such as one store only selling health care products and another store selling only meat. Because of the different specialization of each local store, customers have to move from one store to another if they want to buy different things. However, retail stores are big stores with different sections selling different products within a step away. Customers can buy furniture and then turn around to buy electronics. This will save the customers’ time because everything they want to buy will be at one location. Local businesses are essentially in a competition with online stores and retail chains and they are currently losing because people want to buy things quick and without any hassles.