REFLECTION
1] What did you do?
We did a comparison between the multinational chain, Starbucks coffee, and the independent Sensuous Bean.
2] Why did you choose it?
The prime objective of this project was to determine which of the two coffee shops vendor the best quality coffee to the residents of 67th street as well as to the Macaulay students.
3] What did you learn?
In conclusion, we learned that there is a direct correlation between hospitality (offered by employers) and the quality of coffee because customer associates who are kind to their customers generally tend to be more attentive in the products they sell. Expansion of a business inevitably lowers the ability to pay attention to minute details. We saw that The Sensuous Bean is able to focus more on customer satisfaction, quality, and variety.
(Tara Gildea also participated in this group, although her name was accidentally omitted from the credits page in the video).
