If you’ve added the Social Explorer map to the body of your post, and it’s not appearing after you click “publish,” then most likely there’s a problem with either Adobe Flash and/or the site scripts. If you’re still having trouble after following these steps, please let me know ASAP along with a screenshot of your issue to help identify the exact cause.
Troubleshooting: Embedding a Social Explorer Map
- Make sure you’re using the latest version of your internet browser. If you’re using Chrome > File > About Google Chrome.
- After adding the shortcode to your post, view the post from the front end (published and what visitors to the site see).
- At the right end of the URL/search bar, find the little shield and click on it.
- From the dropdown menu that appears from clicking the shield: “Load unsafe scripts” > Done
- The page should refresh so the map appears.