Interview
Interview With an MTA Employee
What do you do?
I am a train car inspector. I fix and repair subway cars. I deal with air conditioning, propulsion, the brake system, and doors.
How long have you worked for the MTA?
12 years.
How do you feel about your job?
I like my job. I help to keep the trains running on time and to keep them in good working order. If my job wasn’t performed many of the trains would be broken. The faster I can fix, the faster it goes back into service.
Any extra benefits?
I get a free unlimited Metrocard.
What changes have you witnessed recently?
Jay Walder (chairman of the MTA) has let go of many people, especially those who cannot pass exams. However, he has also layed off professionals, car inspectors, and station agents, who have important roles for safety and security. The MTA has begun to cut back on its large scale projects, but it needs to prioritize the infrastructure which is still in bad shape.
What role do the unions play?
The union isn’t that satisfied with the MTA but is involved in negotiations and usually sides with the workers’ views.
How is the MTA organized?
The MTA is organized into multiple departments. There are separate departments for train operators, conductors, maintainers, and inspectors. This leads to bureaucratic issues in terms of delays and communication between departments could use improvement.
Any additional information?
The MTA cares about safety and there are meetings every day to address safety concerns. The MTA is also in the process of accepting new trains to replace older models, so this will improve train reliability.
